Terms & conditions
Preamble
These Terms & Conditions (hereinafter referred to as "T&C") apply to all sales concluded between the jewelry house Margaret Mae, registered in the Paris Trade and Companies Register under number 931 307 573, with its headquarters located at 5 rue des Goncourt, 75011 Paris (hereinafter referred to as "the Seller") and any individual non-professional (hereinafter referred to as "the Customer") wishing to make a purchase via the website www.margaret-mae.com (hereinafter referred to as "the Website").
The Seller reserves the right to modify these T&C at any time. The applicable T&C are those in effect on the date of order confirmation by the Customer.
Article 1 - Purpose
These T&C define the rights and obligations of the parties regarding the online sale of jewelry and fine jewelry items (hereinafter referred to as "the Products") offered on the Website.
Article 2 - Products
The essential characteristics of the Products are presented on the Website. The photographs and descriptions of the Products are provided for information purposes only and are not contractually binding. The Seller undertakes to make every effort to ensure that the photographic representation of the Products on the Website is as accurate as possible to the actual Products.
Article 3 - Prices
The prices of the Products are listed in euros, inclusive of all taxes (VAT included) and excluding delivery charges. The total order price (including VAT and delivery charges) is displayed in the cart before the Customer confirms the order.
The Seller reserves the right to modify its prices at any time, it being understood that the price displayed on the Website at the time of order confirmation will be the only price applicable to the Customer.
Article 4 - Order
The Customer can place an order on the Website 24 hours a day, 7 days a week. To place an order, the Customer must follow these steps:
a) Select the desired Product(s) and add them to the cart.
b) Review the cart contents and modify the order if necessary.
c) Log in or create a customer account.
d) Choose the delivery address and delivery method.
e) Select the payment method and proceed with the payment.
f) Accept these T&C.
g) Confirm the order.
h)The Customer will receive an order confirmation email at the email address provided when creating the customer account.
Article 5 - Payment
Purchases are paid by credit card (Visa, Mastercard, American Express) or through a PayPal account. The debit of the credit card or PayPal account is processed at the time of order confirmation.
Article 6 - Delivery
The Products are delivered to the delivery address provided by the Customer at the time of the order. Delivery times are indicative and depend on the chosen delivery method. The Seller cannot be held liable for delivery delays attributable to the carrier.
Article 7 - Right of Withdrawal
The Customer has a period of fourteen (14) calendar days from the receipt of the Product to exercise their right of withdrawal, without having to justify reasons or pay penalties, except for return shipping costs, which remain the Customer’s responsibility.
The Product must be returned in its original packaging, in its original condition, unused, and accompanied by all accessories.
Article 8 - Warranties
Products sold on the Website are covered by the legal warranty of conformity and the warranty against hidden defects.
Article 9 - Liability
The Seller cannot be held liable for damages of any kind, whether material, immaterial, or physical, that may result from the misuse of Products sold on the Website.
Article 10 - Personal Data
The Seller undertakes to respect the confidentiality of personal data provided by the Customer and to process it in compliance with the French Data Protection Act of January 6, 1978, as amended.
Article 11 - Intellectual Property
All elements of the Website (texts, images, logos, etc.) are the exclusive property of the Seller and are protected by intellectual property law. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the Website, regardless of the means or process used, is prohibited.
Article 12 - Applicable Law and Disputes
These T&C are governed by French law. Any dispute relating to the interpretation or execution of these T&C will be subject to the exclusive jurisdiction of the French courts.
Article 13 - Contact
For any questions related to these T&C, the Customer can contact the Seller by email at hello@margaret-mae.com or by phone at +33 7 68 52 14 48.